Introduction

Welcome to BazarNearMe.com! As a seller on our platform, we aim to ensure a seamless and efficient experience for both sellers and customers. This policy outlines the guidelines and rules that sellers must adhere to in order to maintain a transparent, trustworthy, and efficient marketplace.

General Guidelines

• All sellers must provide accurate and detailed product descriptions, including clear images and specifications.
• Sellers are responsible for maintaining their own stock levels and ensuring timely shipment of orders.
• Pricing of products should be competitive and transparent, with no hidden charges or fees.
• Communication with customers should be timely and professional. Any issues with orders must be resolved swiftly.
• Delivery Charges of Rs. 30 for nearby product orders and Rs 60 for other orders flat to each pincode.

Return and Refund Policy

• Sellers must clearly outline their return and refund policies on each product page.
• Items eligible for return must be accepted within 24 hours of delivery, based on the seller's policy.
• If a product is returned due to being defective or damaged, sellers must cover the return shipping costs.

Prohibited Products

Sellers must refrain from listing the following items:

• Illegal or prohibited products, such as weapons, drugs, and counterfeit goods.
• Hazardous items that violate local, state, or international laws.
• Items that promote violence, discrimination, or any form of harassment.

Vendor Responsibilities

Sellers are required to:

• Ensure timely delivery of products as per the shipping timelines provided.
• Respond to customer queries within 48 hours to maintain high customer satisfaction levels.
• Provide after-sales support for warranties, repairs, or product-related queries.
• Report any suspicious or fraudulent activities to BazarNearMe.com immediately.

Payment and Fees

• Sellers are paid based on the sales completed. Payment is processed once the return window closes.
• BazarNearMe.com charges a commission on each sale, which will be outlined in the seller’s dashboard.
• Transaction fees may apply depending on the chosen payment gateway.

Dispute Resolution

In case of any disputes between sellers and customers, BazarNearMe.com will mediate to ensure a fair resolution. Sellers must cooperate and provide all relevant information during the resolution process.